Shipping policy

Thank you for shopping with Dear Maddie! Here's everything you need to know about how your order gets to you.

Where we ship
We currently ship within the United States only. We hope to expand to more locations in the future — thank you for your patience as we grow.

Processing time
Orders are packed and shipped within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking so you can follow it right to your door.

Shipping rates
We offer a flat shipping rate of $5.99 on all US orders, and shipping is always free on orders over $35. Your exact rate will be shown at checkout before you pay.

Delivery time
Once shipped, most orders arrive within 3–5 business days, depending on your location. Please note that delivery times are estimates and may vary during holidays or busy periods.

Order questions
If anything about your order needs attention — a wrong address, a delay, a question — please reach out at dearmaddie.co@gmail.com and we'll make it right. Every order matters to us.

With love,
Dear Maddie